Junior Front Desk Receptionist

Cloud Royal Corporindo · 📍 Balikpapan · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 11.000.000 per month
We are seeking a dynamic and friendly Junior Front Desk Receptionist to join our team at Cloud Royal Corporindo in Balikpapan. As a Junior Front Desk Receptionist, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. This is a great opportunity to start your career in the hospitality industry with a company that values professionalism and customer service.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and assist them with check-in and check-out procedures.,Provide information about the hotel's amenities, facilities, and local attractions.,Handle guest inquiries and complaints professionally and efficiently.,Maintain accurate records of guest information and reservations.,Assist with the operation of the reception desk, including phone calls and emails.,Ensure the cleanliness and organization of the reception area.,Coordinate with other hotel departments to ensure smooth guest services.,Promote the hotel's services and facilities to guests and potential guests.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a front desk receptionist role or related field.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Familiarity with hotel management software and systems.,Ability to work well under pressure and meet tight deadlines.,Proficiency in English and Bahasa Indonesia.,Ability to work in a fast-paced and dynamic environment.

🛠️ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingMultitaskingAttention to detailTime managementTeamwork
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