Merchant Success Executive (Sales Acquisition - EDC) - Tabanan, Bali

Join BukuWarung, Indonesia’s leading financial technology company empowering micro, small, and medium enterprises (MSMEs) with innovative digital solutions! We are seeking a dynamic and results-driven Merchant Success Executive (Sales Acquisition - EDC) to join our team in Tabanan, Bali. In this role, you will be at the forefront of our sales acquisition efforts, focusing on Electronic Data Capture (EDC) solutions. Your mission is to drive growth and enhance merchant satisfaction by ensuring seamless onboarding, effective training, and continuous support.

At BukuWarung, you will have the opportunity to work with cutting-edge technology and collaborate with a talented team of professionals. With a competitive salary of Rp 4.600.000 to Rp 5.000.000 per bulan, this is your chance to make a significant impact in the financial technology sector.

Daily, you will engage with merchants, provide top-notch customer service, and utilize tools like Salesforce and HubSpot to manage and track your efforts. This role is perfect for someone who thrives in a fast-paced environment and is passionate about helping businesses succeed.

📋 Tanggung Jawab Pekerjaan

• Conduct merchant onboarding and ensure a smooth transition to using EDC solutions.
• Provide comprehensive training and support to merchants, enhancing their understanding and utilization of EDC technology.
• Monitor merchant performance and provide feedback to improve their transaction success rates.
• Utilize Salesforce and HubSpot to manage and track merchant interactions and data.
• Collaborate with the sales team to identify and pursue new merchant opportunities.
• Analyze sales data to identify trends and opportunities for growth.
• Maintain strong customer relationships and ensure high levels of merchant satisfaction.
• Participate in team meetings and contribute to the overall success of the sales acquisition strategy.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in sales, customer success, or a related field.
• Proven track record of achieving sales targets and driving customer satisfaction.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Familiarity with Salesforce and HubSpot is a plus.
• Ability to work independently and as part of a team in a fast-paced environment.
• Fluency in Indonesian and English is required.

🛠️ Keahlian

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